Ищете учителя или ученика по английскому?
S impleng

Офис: Продажа бумаги

✏️ К этой сцене есть урок: словарь, транскрипт и задания прямо под видео. Начать ↓
Продолжаем с того места, где вы остановились — шаг , «».

Урок из шагов · 15-20 минут

Посмотрите сцену, разберите слова и закрепите их заданиями.

Дуайт тренируется продавать бумагу на Джиме.

▸ Подробности сюжета

Майкл — начальник бумажной компании.

Дуайт и Джим — торговые представители по продаже бумаги.

На Дуайта и Джима недавно поступили жалобы от клиентов.

Клиенты сказали, что Дуайт и Джим были агрессивными, враждебными и трудными в общении.

👥 Персонажи
📜 Сценарий
📖 Слова
✏️ Задания
💬 Обсуждение
🏆 Результат

Видео можно пересматривать в любой момент, даже во время заданий. Прогресс сохранится — продолжите с того же места.

картинка
картинка
картинка
картинка
картинка
картинка
Boom!
Точно! Именно так!
hostile
враждебный
a limited-time offer
предложение, ограниченное по времени
How dare you!
Да как ты смеешь!
Boundaries!
Не лезь в личное!
hard of hearing
плохо слышит, туг на ухо
inappropriate
неуместный, неподобающий
son
сынок, парень
irate
разъярённый, взбешённый
micro-management
микроменеджмент, чрезмерный контроль
keep (s/o) on the line
держать (кого-то) на линии
put (s/o) on
дать трубку (кому-то), передать на линию (кого-то)

Нажмите на слово — покажем перевод.

Michael

Here's what's going to happen. I am going to have to fix you. Manage you two on a more personal scale. A more micro form of management. Jim, what is that called?

hɪrz wəts goʊɪŋ tɪ ˈhæpən. aɪ æm goʊɪŋ tɪ hæv tɪ fɪks ju. ˈmænɪʤ ju tu ɔn ə mɔr ˈpərsɪnəl skeɪl. ə mɔr ˈmaɪˌkroʊ fɔrm əv ˈmænɪʤmənt. ʤɪm, wət ɪz ðət kɔld?

Jim

Microgement.

microgement.

Michael

Boom! Now, Jim is going to be the client. Dwight, you're going to have to sell to him without being aggressive, hostile, or difficult. Let's go.

bum! naʊ, ʤɪm ɪz goʊɪŋ tɪ bi ðə klaɪənt. dwaɪt, jʊr goʊɪŋ tɪ hæv tɪ sɛl tɪ ɪm wɪˈθaʊt biɪŋ əˈgrɛsɪv, ˈhɑstəl, ər ˈdɪfəkəlt. lɛts goʊ.

Dwight

All right, fine.

ɔl raɪt, faɪn.

Jim

Hello.

hɛˈloʊ.

Dwight

Hello, this is Dwight Schrute from the Dunder Mifflin paper company.

hɛˈloʊ, ðɪs ɪz dwaɪt schrute frəm ðə dunder ˈmɪflɪn ˈpeɪpər ˈkəmpəˌni.

Jim

Well, that's great 'cause I need paper.

wɛl, ðæts greɪt 'kɔz aɪ nid ˈpeɪpər.

Dwight

Excellent, then you are in luck because we are having a limited-time offer only on everything.

ˈɛksələnt, ðɛn ju ər ɪn lək bɪˈkəz wi ər ˈhævɪŋ ə limited-time ˈɔfər ˈoʊnli ɔn ˈɛvriˌθɪŋ.

Jim

Well, this is my lucky day.

wɛl, ðɪs ɪz maɪ ˈləki deɪ.

Michael

Ask him his name.

æsk ɪm hɪz neɪm.

Dwight

What's your name, sir?

wəts jʊr neɪm, sər?

Jim

I am Bill Buttlicker.

aɪ æm bɪl buttlicker.

Dwight

Really? That's your real name?

ˈrɪli? ðæts jʊr ril neɪm?

Jim

How dare you? My family built this country, by the way!

haʊ dɛr ju? maɪ ˈfæməli bɪlt ðɪs ˈkəntri, baɪ ðə weɪ!

Michael

Be respectful, Dwight.

bi rɪˈspɛktfəl, dwaɪt.

Dwight

Yes, Michael.

jɛs, ˈmaɪkəl.

Jim

Would you hold on a second? That's my other line.

wʊd ju hoʊld ɔn ə ˈsɛkənd? ðæts maɪ ˈəðər laɪn.

Dwight

What? No, but I...

wət? noʊ, bət aɪ...

Jim

Hello. No, I'm just on the phone with this stupid salesman. He's so dumb. I'm probably just going to keep him on the line forever and not buy anything. Okay!

hɛˈloʊ. noʊ, əm ʤɪst ɔn ðə foʊn wɪθ ðɪs ˈstupɪd ˈseɪlzmən. hiz soʊ dəm. əm ˈprɑbəˌbli ʤɪst goʊɪŋ tɪ kip ɪm ɔn ðə laɪn fərˈɛvər ənd nɑt baɪ ˈɛniˌθɪŋ. ˌoʊˈkeɪ!

Michael

It's up to you to change his mind.

ɪts əp tɪ ju tɪ ʧeɪnʤ hɪz maɪnd.

Jim

Sorry. That was a family emergency.

ˈsɑri. ðət wɑz ə ˈfæməli ˈimərʤənsi.

Dwight

Oh No, what's wrong?

oʊ noʊ, wəts rɔŋ?

Jim

You know what, that's private.

ju noʊ wət, ðæts ˈpraɪvət.

Michael

Boundaries, Dwight. Come on!

ˈbaʊndəriz, dwaɪt. kəm ɔn!

Dwight

I'm sorry, Mr. Buttlicker. As I was saying, we're having...

əm ˈsɑri, ˈmɪstər. buttlicker. ɛz aɪ wɑz seɪɪŋ, wɪr ˈhævɪŋ...

Jim

You'll have to speak a bit louder. I'm hard of hearing.

jul hæv tɪ spik ə bɪt ˈlaʊdər. əm hɑrd əv ˈhirɪŋ.

Michael

He's an old man.

hiz ən oʊld mæn.

Dwight

As I was saying, right now we are...

ɛz aɪ wɑz seɪɪŋ, raɪt naʊ wi ər...

Jim

You're going to have to talk louder.

jʊr goʊɪŋ tɪ hæv tɪ tɔk ˈlaʊdər.

Dwight

Our prices have never been lower.

ɑr ˈpraɪsɪz hæv ˈnɛvər bɪn loʊər.

Jim

Son, you have to talk louder.

sən, ju hæv tɪ tɔk ˈlaʊdər.

Dwight

Never been lower.

ˈnɛvər bɪn loʊər.

Jim

Louder, son!

ˈlaʊdər, sən!

Dwight

Buttlicker, our prices have never been lower!

buttlicker, ɑr ˈpraɪsɪz hæv ˈnɛvər bɪn loʊər!

Michael

Stop it! Stop it! That is totally inappropriate. You never yell at the client. Never yell at a client.

stɑp ɪt! stɑp ɪt! ðət ɪz ˈtoʊtəli ˌɪnəˈproʊpriɪt. ju ˈnɛvər jɛl æt ðə klaɪənt. ˈnɛvər jɛl æt ə klaɪənt.

Jim

Now you listen to me, sir. The three words I would describe you as is aggressive, hostile, and definitely difficult.

naʊ ju ˈlɪsən tɪ mi, sər. ðə θri wərdz aɪ wʊd dɪˈskraɪb ju ɛz ɪz əˈgrɛsɪv, ˈhɑstəl, ənd ˈdɛfənətli ˈdɪfəkəlt.

Dwight

Please, Mr. Buttlicker.

pliz, ˈmɪstər. buttlicker.

Jim

I'm irate right now!

əm aɪˈreɪt raɪt naʊ!

Michael

Give me the phone!

gɪv mi ðə foʊn!

Dwight

Please give me another chance. Mr. Buttlicker, I have to put you on with my boss.

pliz gɪv mi əˈnəðər ʧæns. ˈmɪstər. buttlicker, aɪ hæv tɪ pʊt ju ɔn wɪθ maɪ bɔs.

Jim

Well, I should hope so. Who is this?

wɛl, aɪ ʃʊd hoʊp soʊ. hu ɪz ðɪs?

Michael

Hello, this is Michael Scott, regional manager.

hɛˈloʊ, ðɪs ɪz ˈmaɪkəl skɑt, ˈriʤənəl ˈmænɪʤər.

Jim

Well, this is William M. Buttlicker.

wɛl, ðɪs ɪz ˈwɪljəm ɛm. buttlicker.

Michael

Hello, Mr. Buttlicker. How may we help you?

hɛˈloʊ, ˈmɪstər. buttlicker. haʊ meɪ wi hɛlp ju?

Jim

Michael, I like the sound of your voice. You know what I'm going to do? I'm going to buy one million dollars worth of paper products today.

ˈmaɪkəl, aɪ laɪk ðə saʊnd əv jʊr vɔɪs. ju noʊ wət əm goʊɪŋ tɪ du? əm goʊɪŋ tɪ baɪ wən ˈmɪljən ˈdɔlərz wərθ əv ˈpeɪpər ˈprɑdəkts təˈdeɪ.

Michael

See how it's done? Thank you very much, sir. I don't think you'll regret it.

si haʊ ɪts dən? θæŋk ju ˈvɛri məʧ, sər. aɪ doʊnt θɪŋk jul rɪˈgrɛt ɪt.

Dwight

You are the master.

ju ər ðə ˈmæstər.

Jim

There is one condition, Michael.

ðɛr ɪz wən kənˈdɪʃən, ˈmaɪkəl.

Michael

Yes?

jɛs?

Jim

You have to fire the salesman that treated me so terribly.

ju hæv tɪ faɪər ðə ˈseɪlzmən ðət ˈtritɪd mi soʊ ˈtɛrəbli.

Dwight

Don't do it, Michael.

doʊnt du ɪt, ˈmaɪkəl.

Michael

It's a million-dollar sale.

ɪts ə ˈmɪljənˌdɔlər seɪl.

Включите фразу из сцены, повторите её вслух, затем сверьтесь с текстом.

  1. What are three "mistakes" Dwight makes while trying to sell paper to Jim?
  2. Do you prefer a boss that gives you a lot of help and supervision (micro-management) or a boss that just leaves you alone? Why?
  3. Have you ever experienced or witnessed a training exercise that went awry (was a disaster)? What happened?
  4. Do you ever do similar types of training exercises and roleplays in your job? Do you think they are effective?
  5. Have you ever had an experience with a rude salesperson (in a store or over the phone)? What happened? Did you ask to talk to her/his boss?
  6. Do you ever have to deal with rude clients or customers? Can you give an example? How did you handle the situation? What did you learn from the experience?

Похожие уроки